(New York, NY) – February 12, 2018 – vdiscovery today announced that they have achieved Relativity’s Blue-level Relativity Best in Service designation for exceptional customer service for Relativity end users.
As a Relativity Best in Service provider with over eight years as an Authorized Partner, vdiscovery supports their clients around the clock with Relativity Certified Administrators, a robust infrastructure, and a precise quality control protocol. In addition, their expert consultants develop needed software and complex workflow solutions on-demand to best serve their clients with a scope and quality unparalleled in today’s market.
“To be honored for the third year in a row is a testament to our commitment to excellence and technical expertise,” said vdiscovery General Manager Michael Wright. “vdiscovery will strive to uphold the high standards that this recognition represents.”
Relativity Best in Service partners demonstrate their expertise and experience hosting projects on the platform through a voluntary audit. Relativity evaluates individual data centers in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
Blue-level providers manage data centers that adhere to high standards of service and are designed to provide a quality Relativity experience.
“Relativity has been proud to partner with vdiscovery for nearly a decade and their Best in Service recertifications are proof of their Relativity expertise,” said Lisa Arthur, chief marketing officer at Relativity. “We are excited to support them as they help clients tackle new e-discovery challenges.”
To learn more about vdiscovery Best in Service offerings, visit www.vdiscovery.com.
vdiscovery is a leader in data management solutions, electronic discovery, digital forensics, and litigation consulting. Attorney founded and managed, with over 40 years of experience supporting litigation attorneys in their discovery needs, vdiscovery assists clients in the rapidly changing discovery landscape. As electronic document collections grow and regulations change, vdiscovery delivers practical and effective solutions, drawing on the extensive expert knowledge and experience of our employees.
At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. Relativity has over 160,000 active users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and 199 of the Am Law 200. Relativity’s cloud solution, RelativityOne, offers all the functionality of Relativity in a secure and comprehensive SaaS product. Relativity has been named one of Chicago’s Top Workplaces by the Chicago Tribune for seven consecutive years. Please contact Relativity at email@example.com or visit http://www.relativity.com for more information.
vdiscovery Media Contact: Melissa Ruggiero, Marketing Associate, 220.127.116.1125